At Xtreme CNCPTS, we strive to ensure your satisfaction with every purchase. If, for any reason, you're not completely satisfied with your sneakers, we offer a hassle-free return policy. Here are the details:

1. **Returns Eligibility:**

- Returns are accepted within 30 days from the date of purchase.

- The item must be in its original condition, unworn, and with all tags attached.

- Sneakers must be returned in their original shoebox, which must be undamaged.

2. **Return Process:**

- To initiate a return, please contact our customer service team at [contact email/phone number].

- Provide your order number and reason for return.

- Our team will guide you through the return process and provide you with a return authorization (RA) number.

3. **Return Shipping:**

- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

- We recommend using a trackable shipping service and insuring the package for its full value.

4. **Refund or Exchange:**

- Once we receive the returned item and verify its condition, we will process your refund or exchange.

- Refunds will be issued to the original payment method used for the purchase.

- Exchanges are subject to availability. If the requested exchange item is out of stock, we will issue a refund instead.

5. **Non-Returnable Items:**

- Customized or personalized sneakers.

- Items marked as final sale.

6. **Damaged or Defective Items:**

- If you receive a damaged or defective item, please contact us immediately for assistance.

7. **Gift Returns:**

- If you received the item as a gift and need to return it, please contact our customer service team for assistance.

8. **Policy Changes:**

- Xtreme CNCPTS reserves the right to update or modify this return policy at any time without prior notice.

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this return policy.

If you have any questions or need further assistance, please don't hesitate to contact us. We're here to help!