Frequently Asked Questions
**1. How can I track my order?**
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.
**2. What payment methods do you accept?**
- We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.
**3. Can I return or exchange my order?**
- Yes, we offer returns and exchanges within a specified period from the date of delivery. Please refer to our Returns & Exchanges Policy for more information on eligibility and procedures.
**4. Do you offer international shipping?**
- Yes, we do offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please contact our customer service team for more details.
**5. Are your products authentic?**
- Absolutely! We guarantee that all products sold on Xtreme CNCPTS are 100% authentic and sourced directly from authorized retailers or manufacturers.
**6. What if the item I want is out of stock?**
- If an item is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Additionally, we regularly update our inventory, so be sure to check back frequently for restocks.
**7. Can I cancel my order after it has been placed?**
- Orders can be canceled within a certain time frame after placement. Please reach out to our customer service team as soon as possible if you need to cancel your order.
**8. How do I contact customer support?**
- You can reach our customer support team via email through our Contact Us page on the website. We strive to respond to all inquiries promptly.
**9. Do you offer discounts or promotions?**
- Yes, we frequently offer discounts, promotions, and special offers to our valued customers. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals.
**10. Are there any warranties on your products?**
- Some products may come with a manufacturer's warranty. Please check the product description or contact our customer service team for more information about warranties.